educity voice

Listen to the people experiencing your school

Educity Voice is how Educity listens to pupils, parents and carers, and staff.

Each Voice is a structured survey built from the Educity Lens, our framework for understanding educational experience. Rather than starting with a collection of questions that sound useful, every question has a defined place in the same underlying model. That means Pupil Voice, Parent & Carer Voice and Staff Voice are not three unrelated surveys. They’re three perspectives on the same school experience. You can run them together to build a fuller picture, or use each Voice separately.

Three perspectives on one school


Pupil Voice

Pupils are the people directly experiencing the education Educity is designed to understand.

Pupil Voice asks them about that experience: what happens in lessons, how confident and supported they feel, whether they belong, whether they can contribute, how they respond to challenge and how well school is preparing them for what comes next.

Their experience sits at the centre of Educity.

Parent & Carer Voice

Parents and carers see school differently.

They can’t observe everything their child experiences directly, but they see the effect school has on them, hear what reaches home, and develop their own experience of the relationship between family and school.

Parent & Carer Voice captures that perspective without pretending it’s the same as the pupil’s.

Staff Voice

Staff see pupils across lessons, relationships and everyday school life while helping create much of the environment pupils experience.

Staff Voice gives you that additional perspective on the same underlying parts of education.

The three groups won’t always agree. That’s useful.

A gap between pupils’ experience and what adults believe pupils are experiencing can be enlightening.

One framework behind every Voice

Every Educity Voice is built from the Educity Lens. The Lens covers six connected areas of educational experience, and underneath those domains is a more detailed structure of dimensions, constructs and indicators. Voice turns that framework into questions people can answer.

For every construct, respondents answer a core statement and one controlled companion statement. Different balanced versions of the survey distribute those companion questions across respondents, allowing Educity to gather broader evidence without asking every person every possible question.

Each Voice remains part of one controlled measurement system rather than becoming a collection of individually selected survey questions.

Schools do not write, remove or edit Educity Voice questions. That consistency is what allows the results to come back through the same structure they were designed from.

Curriculum & Knowledge
Teaching & Learning
Inquiry & Thinking
Agency & Confidence
Belonging & Support
Application & Readiness

What does an Educity Voice survey look like?

Educity Voice is designed to work on a phone, tablet or computer.

The survey has four pages. Across the first three pages, respondents answer statements drawn from the Educity Lens, alongside three broader questions about their overall experience. The fourth page contains a small number of optional demographic questions and the final recommendation question.

There are no free-text questions in Educity Open. Most questions use the same six response choices throughout:

  • Strongly disagree
  • Disagree
  • Neither agree nor disagree
  • Agree
  • Strongly agree
  • Don’t know / Prefer not to say

“Don’t know / Prefer not to say” is there for a reason. If somebody genuinely cannot judge something, or would rather not give a scored answer, they don’t need to force themselves into one.

Taking part in Educity Voice

If your school has sent you an Educity Voice link, you don’t need to create an account or sign in to Educity.

Follow the link and the survey will tell you which school and Voice you’re responding to before you begin. You should answer with the current school year in mind.

There’s no answer your school is looking for. Educity is useful when people describe their experience and perception as accurately as they can. If a statement feels positive to you, say so. If your experience has been negative, say that. If you genuinely don’t know, use “Don’t know / Prefer not to say”.

If you’re a parent or carer with more than one child at the school

Children in the same family can experience the same school very differently. If you have more than one child at the school, Parent & Carer Voice lets you answer the experience questions separately for each child within the same survey.

We don’t ask you to identify your children by name. Where there is more than one child, the survey simply distinguishes them as Child 1, Child 2 and so on. You answer the optional demographic questions and final recommendation question once as the parent or carer completing the survey.

You can leave the survey before you finish

While you’re completing Educity Voice, your progress is kept locally in your browser. Starting the survey does not create a partial survey response in Educity. If you close the page before submitting and later return to the same survey using the same browser and device, your saved progress may still be available. If your browser data has been cleared, or you change device or browser, you may need to begin again.

Your response only becomes a completed Educity response when you submit the finished survey.

What happens when you submit?

Educity first checks that you have answered the required questions. The completed survey is then submitted as one response.

Your school doesn’t receive a respondent-by-respondent list of answers. Educity uses the responses to produce aggregated analysis and reporting. Because the submitted response is not connected to a respondent account or identity, there’s no account you can return to afterwards to retrieve or edit your response. That’s part of the way Educity protects respondent anonymity.

Need help completing Educity Voice?


Make sure you’ve opened the complete link supplied by your school.


A link may also be unavailable because the survey isn’t currently open, because the link has been replaced or revoked, or because that particular Voice is no longer accepting responses.

If you believe the survey should be available, contact the person or team at your school who sent you the link.

Don’t use a survey link supplied to somebody else. Different links will be used for different groups within the school.

Try reopening the same link on the same browser and device. Your progress may still be stored locally. If it isn’t, you can begin the survey again.


Educity will not store a half-completed response simply because you started the survey.

Answer according to your own experience or perception during the current school year.


If you genuinely can’t give a scored answer, you can choose “Don’t know / Prefer not to say”.

The demographic questions are optional. You can leave them unanswered and still complete the survey.

Educity doesn’t maintain a respondent identity alongside the submitted response. That means we can’t find your anonymous response afterwards and return it to you for editing.

Educity Voice is not a safeguarding, complaints or emergency-reporting service.


Educity Open doesn’t collect free-text reports and survey responses aren’t monitored as a route for raising an individual concern.

If you need help, want to report something happening at school, or have a safeguarding concern about yourself or somebody else, use the appropriate support or safeguarding route provided by your school.

If a problem appears to be with Educity itself, you can contact us.


Tell us what happened and what you expected to happen along with the school whose survey you were trying to complete.

Please don’t send us your survey answers or unnecessary information about yourself or other respondents.

Where offered, you can choose “Don’t know / Prefer not to say”. This is a valid response and is not included in scoring.

Schools receive aggregated results, not individual survey responses. Small groups and results with insufficient evidence are not reported. See Privacy and Anonymity for more detail.

Contact the school or organisation that sent you the survey link.

Designed to make listening useful

Educity Voice gives schools structured evidence about the experience of the people closest to education. It doesn’t decide what your school should do next.

Instead, it gives you a better picture of what pupils are experiencing, what parents and carers see, and what staff perceive, together with a common structure through which those perspectives can be understood together.

That gives you better evidence for the questions, conversations and decisions that follow.